Collections Process Lead – Drive Efficiency & Innovation Nezařazeno

Manage the day-to-day Accounts Receivable portfolio and ensure timely cash collection.
Develop and implement payment solutions for clients while maintaining strong relationships.
Analyze and improve credit management controls and procedures.
Optimize collection strategies and resolve escalated issues efficiently.
Utilize process improvement methodologies (e.g., Lean Six Sigma) to enhance efficiency.
Collaborate with key stakeholders and ensure service delivery meets agreed SLAs.

Are you ready to take the lead in managing Accounts Receivable and optimizing credit control processes? Join our team as a Collections Process Lead, where you will drive efficiency, enhance customer experience, and contribute to process improvements.

Experience in Collection tasks or related fields (outbound sales, contact center, etc.).
Experience in credit control, collections, or finance-related processes.
Strong analytical and problem-solving skills.
Excellent communication and negotiation abilities.
Proficiency in English (minimum CEFR B1 or equivalent).
Familiarity with process improvement tools and methodologies.
Ongoing or completed certifications in DGEM Tech technologies.

Competitive salary and performance-based bonuses.
Fully remote and flexible working hours.
Professional development programs and DGEM Tech certifications.
Supportive and dynamic team environment.
Opportunities for career growth within a global company.