Customer Care Specialist (English + Dutch) Praha

Coordinating the process of receiving and processing orders
Communicating with clients and providing support throughout the order process
Collaborating closely with internal teams (supply chain, procurement, finance)
Addressing customer inquiries and ensuring high-quality service
Serving as a key point of contact between clients and various internal departments

We are looking for an experienced and communicative Customer Care Specialist fluent in both English and Dutch to join our team. You will be part of a dynamic group focused on processing sales orders for the UK & North region. This role involves not only back-office tasks but also active customer communication.

Fluency in English and Dutch (spoken and written)
Excellent communication skills and a customer-oriented mindset
Experience with SAP and Salesforce is a significant advantage
Ability to solve problems independently and manage time effectively
A team player attitude and willingness to collaborate with different departments

Stable Employment: full-time position with an indefinite contract.
Attractive Compensation: Great salary + annual bonus.
Flexibility: flexible working hours and regular home office opportunities.
Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program.
Location: Modern offices close to metro station A.