Consumer Care Specialist Praha

Assist consumers questions, doubts and handle different levels of complaints
Ensure consumers onboarding and loyalty
Ensure balance between consumer, customer and objectives
Prioritize cases and address properly each issue
Communication with all stakeholders

Come join one of the largest brewer in the world.
Multinational drink and brewing company is currently hiring for the position of Consumer Care Specialist to ensure operational coverage for business as usual consumer requests, improve consumer journey in contact models as well as consumer satisfaction and loyalty.
Are you a team player? Are you oriented on the result?
Do not and hesitate and apply now!

Fluent English and German
Analytical and problem solving skills
Basic business sense
Consumer/Customer mindset
Knowledge of MS Office

Company events
Company free products
Holiday
Meal vouchers
Multisport card